Kilgore Warns
Consumers of Hurricane-Related Schemes
Virginians Should be Wary of Home Improvement or
Charity Scams and Price Gouging
RICHMOND
Attorney General Jerry Kilgore today warned Virginia consumers
against fraud schemes or price gouging as residents brace
for the landfall of Hurricane Isabel later this week.
Kilgore cautioned residents to beware of scams involving
home improvement or repair in the wake of the storm, bogus
solicitations for relief charities, or artificially high
prices for necessary items at retail stores.
"We are hopeful that Virginia will avoid the damage
that has accompanied other similar storms in the past,"
Kilgore said. "Should Isabel be as forceful as some
forecasters predict, however, our citizens will have enough
to deal with without having to suffer at the hands of
con artists and unscrupulous merchants. It is a sad fact
that some people will use natural disasters as opportunities
to prey on unsuspecting victims."
One of the most common scams following a major storm involves
promises of home improvement or repair of damage. Questionable
contractors often take money without doing work, do work
of poor quality, or add extra costs during the completion
of the job. To avoid such scams: work with a contractor
you know; check references; get repair agreements in writing;
don’t pay large sums in advance and don’t
make final payment until work is done to your satisfaction.
Telemarketers may contact residents and solicit money
for various charities or relief organizations once the
storm has passed through Virginia. Some tips to follow
to avoid being taken by fraudulent telemarketing calls:
don’t give credit card or checking account numbers
to anyone over the phone unless you have previously done
business with the company; get details in writing; give
only to disaster relief charities you know are reliable;
beware of "copy-cat" names that sound like reputable
charities. Consumers may also want to check out organizations
by contacting the Virginia Office of Consumer Affairs
at (804) 786-2042 or (800) 552-9963.
Unfortunately, some unethical companies will attempt to
take advantage of disaster victims by charging exorbitant
prices for products or services that victims have little
choice to purchase (e.g., plywood, water pumps, fuels).
Consumers are encouraged to comparison shop when possible.
Virginia consumers who believe they have detected some
form of the activity listed above are encouraged to contact
the Office of Attorney General at (804) 786-2071.